About me
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I spent sixteen years at Lloyds Banking Group, most of it working on the things that make or break how an organisation actually functions: how people are recruited, how leaders are developed, how change lands, and how stated values turn into everyday behaviour.
In my final role I led delivery of the Catalysts Programme, an award-winning initiative that built a network of 6,500 colleagues, ten per cent of the workforce, in ten months. The point of it was local ownership. Change driven by colleagues themselves rather than pushed out from the centre. I also led the integration of the Group's refreshed values across leadership, learning, recruitment, colleague experience, DE&I and HR policy, turning stated values into observable behaviours that showed up in decisions rather than on posters.
Before that, as Senior Manager for Recruitment Policy and Compliance, I led cross-functional forums with senior stakeholders across HR, Risk, Legal, Audit and operations, translating complex regulatory issues into plain conversation so groups reached agreement instead of circling the problem. Earlier still, I designed and led a £5m Disability Work Experience Programme supporting around 500 participants a year, creating a supported route into employment for people who often face real barriers to it.
In March 2024 I left to set up Sarah Redmond Consultancy.
