Sarah Redmond

The Chartered Management Institute found that 82% of people who enter management positions have had no formal management or leadership training. In the 2026 Hemsley Fraser L&D Impact Survey, 86% of UK respondents named core people-management skills — coaching, feedback and performance conversations — as their top leadership priority for the next 12 to 18 months. Those are the exact conversations most managers were never taught to have. That's what I work on.